Rules and Regulations of Margi Apartments

To ensure you have a pleasant stay and avoid any misunderstandings, please familiarize yourself with the following regulations. Acceptance of the reservation is synonymous with having read and accepted these regulations.

  1. Your safety and comfort are our top priorities. Smoking (including tobacco and other substances) is strictly prohibited inside the apartment. You may smoke only on the balcony or terrace, if available. A violation of this rule will result in a fee of 600 PLN.
  2. Check-in is available from 3:00 PM, and check-out must be completed by 11:00 AM.
  3. If you notice any damage or issues in the apartment, please notify us as soon as possible.
  4. If you do not report any remarks at check-in, we assume everything is in order. If you need anything, feel free to message us – we’re here to help.
  5. The number of guests staying in the apartment must not exceed the number specified in the reservation. Otherwise, a contractual fee of 900 PLN will apply.
  6. Please respect our neighbors and keep noise to a minimum. In case of serious disturbances, we reserve the right to end your stay immediately.
  7. Quiet hours apply from 10:00 PM to 8:00 AM – let’s ensure everyone can enjoy a peaceful stay.
  8. Keys, chips, and the garage remote (if provided) must be handled responsibly. If lost, the replacement cost will be charged to the guest.
  9. Do not rearrange furniture or move electronic equipment. Any damage caused will be charged to the guest.
  10. Parties and events are strictly prohibited. Organizing one may result in a fee of 3000 PLN.
  11. We love guests traveling with furry friends! If you’re planning to bring a pet, please let us know in advance – a pet fee applies.
  12. The pet owner is fully responsible for any damage caused by the animal during the stay.
  13. We are not responsible for any personal belongings left in the apartment. Please make sure to take everything with you upon departure.
  14. If you forget something – let us know! We can send it to you at your expense (plus handling fee). We store lost items for 21 days.
  15. For fire safety reasons, it is strictly forbidden to use any electric or gas-powered devices that are not part of the apartment’s standard equipment. This includes heaters, cookers, and candles.
  16. Before leaving the apartment, please remember to lock the door and do not take any items belonging to the apartment. Also, turn off lights and close the water taps to avoid waste.
  17. We reserve the right to collect a security deposit before your stay begins. The deposit is refundable within 7 business days after checking the apartment. Please report any pre-existing damages right after arrival.
  18. If you accidentally damage something – don’t worry! Just let us know and cover the repair or replacement cost.
  19. Before checking out, please leave the apartment in the same condition as you found it. Wash the dishes – most apartments are equipped with a dishwasher.
  20. If you have to shorten your stay due to reasons beyond our control, we are unfortunately unable to offer a refund for unused nights.
  21. Need a VAT invoice? Just let us know and provide your details at check-in. We’ll email the invoice within 7 business days after your stay.
  22. Want to post photos or videos from your stay on social media? Great! Just ask us for permission first.
  23. We are not responsible for any outages or disruptions caused by external factors (e.g. electricity or water failure). Please notify us and we will do our best to help.
  24. If anything breaks during your stay, please inform us right away. We will try to fix it as quickly as possible. No refunds will be issued for such cases.
  25. We can send a team member to help you at the apartment, if someone is available. This service may incur an additional fee.

 

Thank you for following the rules, and we wish you a wonderful stay!